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ParentVUE and StudentVUE Information


ParentVUE and StudentVue

The Catalina Foothills School District (CFSD) provides online student information to parents/guardians and students through Synergy’s ParentVUE and StudentVUE portals. An activation key is required to login to ParentVUE and StudentVUE. The activation keys are provided by your student’s school. Once you have your activation key, you will be able to setup your accounts to login to the portal.

What is ParentVUE/StudentVUE?

Synergy’s ParentVUE/StudentVUE is a secure web-based communication tool that is password protected and provides parents/guardians and students the ability to view grades, assignments, attendance, and contact information. Assignments and student performance can be viewed as soon as entries are made by teachers into their electronic grade books. Teachers in CFSD are expected to update the grades/scores in their grade books every two weeks. ParentVUE/StudentVUE organizes and formats the data for convenient viewing. The program is straightforward and quite user-friendly – just point and click!

Although the ParentVUE/StudentVUE portal is a very useful tool, it is not meant to replace direct communication between students/parents and teachers or other school staff members. If elementary parents have questions about any of the information, please contact the student’s teacher. At the secondary level (6-12), please discuss the information with your student first. Students are strongly encouraged to discuss class progress directly with their teachers. If further clarification is needed, parents should contact the teacher directly.

Accessing ParentVUE or StudentVUE

Each parent/guardian and student account will require a separate Username and Password. The username and password needed for Synergy ParentVUE and StudentVUE login will be provided by your student’s school. Parents/guardians and students will receive a letter with an activation key that explains how to activate their own login to ParentVUE or StudentVUE. This information will be distributed during Open House/Curriculum Night at the elementary level and during registration or through the mail at the middle and high school levels. For students who enroll in CFSD after the beginning of the school year, an activation key letter will be issued during the registration process.

Click here to Login to ParentVUE and Student VUE.

  • • Click “I am a Parent” (or) “I am a Student.”
  • • Click “I have an activation key and need to create my account.”
  • • Read the privacy statement and click “I Accept.”
  • • Enter your name and activation key exactly as they appear on the activation letter that you received from your school. Click “Continue to Step 3.”
  • • Choose a user name and password (at least 6 characters), provide an email address, and click “Complete Account Activation.”

The ParentVUE login gives you access to information for all of your children enrolled in CFSD schools. In rare cases, a parent may have multiple different keys and cannot see all of their students in the same account. Please contact the main office of the school for the student you are unable to see in ParentVUE to fix this issue.

Getting Started with ParentVUE/StudentVUE

Security and Accountability

Caution must be exercised in order to maintain the confidentiality of student records and information. Any abuse of the system may result in the account access being terminated.

  • • Users should not attempt to harm or destroy data of the student(s) for whom the account applies or that of another user.
  • • Users will not use ParentVUE or StudentVUE for any illegal activity, including violation of Data Privacy Laws.
  • • Users will not access data or any account pertaining to any other student or family of student other than those assigned.

The Catalina Foothills School District is not responsible for disclosure of confidential student information caused by inadequate protection of username and passwords by students, parents, or guardians. If you, at any time, believe that your username or password has been obtained or is being used by a person who you do not consent to have access to your student’s records, immediately notify your student’s school. If you forget or lose the password, please use the forgot password option on the login page. Parents and students will receive a separate username and password. You are assuming responsibility for the privacy of your username and password and the proper entry of email notification addresses and you are consenting to release of the student information in the system to any person who uses your ParentVUE or StudentVUE access.

What Will I See in the ParentVUE and StudentVUE Portals?

Some of the features that Synergy’s parent and student portal offer are as follows:

  • • Attendance
  • • Progress Grades
  • • Class Schedules
  • • Assignment Calendars
  • • Student Demographic Information
  • • Custom username and passwords for parent accounts
  • • New Email Alerts for Attendance and Grade Postings
  • • Mobile Application Platform for Apple IOS and Android Devices

[For full details on what platforms are supported, and how they can be downloaded and configured, visit the mobile application page.]

Apple Device App

Android Device App

When looking at assignment and grade information in ParentVUE/StudentVUE, please be familiar with the following information:

Received Assignment has been received by the teacher, but has not been scored. This score does not have any impact on the overall score/grade: "Received" is noted only to inform parents and students that an assignment has been received. Depending on the complexity of the assignment/project, those with "Received" may not have scores/grades posted for up to two weeks.
Incomplete Assignment is incomplete or missing.
If an "Incomplete" or "I" is used on the report card as an overall score, it indicates that data or grades from major assignments or assessments are missing. The "I" can be changed to an overall grade/score once the assignments and/or assessments have been completed within the timeline designated by the teacher.
No Grade No Grade (NG) is used to indicate that there is not enough assignment or assessment data to determine a score/grade for the reporting period (e.g., a new student has only been enrolled for a few weeks during the reporting period). "NG" may also be used to indicate that a subject area has not been taught during a specific reporting period (mainly used at the elementary level for this purpose).
Excused Assignment has been excused and is exempt from grading.
No Evidence Not enough evidence or information to provide a grade for the current assignment.
Zero Assignment is missing and is factored as a zero into the term grade until the student completes the assignment.
Blank Assignment is still to be handed in or scored/graded and is not yet factored into the term grade.

Assignment scores and term grades are calculated using rubric scores at grades K-12. Rubric scores are based on a four-point scale that range from 1.0-4.0. Letter grades are correlated to rubric scores at grades 9-12 for transcript purposes.

Students in grades K-8 will receive rubric scores as overall grades and to report term progress  for measurement topics (categories of standards) in each subject area. Reporting progress in this manner is referred to as standards-referenced.  All students in grades K-8 will receive a standards-referenced report card. Learn more about a standard referenced report card.

Due to a variety of classroom and instructional reasons, some grade books may be updated more frequently than others. For example, due to their complexity and the teacher’s desire to ensure scoring is careful and thorough, some assignments such as special projects or research papers may take longer to grade than others. Typically, teachers will post grades/scores within two weeks from the assignment or exam due date.

Course grades/scores may seem inaccurate or fluctuate from day to day. Some of the reasons for this may be as follows:

  • Early in the marking period, there may be fewer graded assignments, and so occasional high or low grades/scores will have a greater influence on the cumulative grade/score.
  • Teachers may have weighted some assignments more than others so that particular assignments may count more heavily toward a cumulative grade calculation.
  • Teachers may allow students to redo an assignment in certain circumstances. Assignment scores and cumulative grades may increase as a result. Or it might just be that updates, changes, or corrections are being made to the grade book.

In kindergarten and first grade, it is not uncommon to have fewer cumulative scores at the beginning of the school year (first trimester). Often students are learning foundational skills in reading and writing, for example. They have varying degrees of readiness and development proceeds at varying rates from child to child as well as unevenly within different areas of each child’s functioning. Teachers may systematically collect evidence of learning through observations and anecdotal records over a period of time before making a determination about performance that is recorded in the grade book. Please note: ParentVUE/StudentVUE only provide unofficial progress information. On rare occasions, the final grade/score through ParentVUE/StudentVUE may be different from the final printed report card due to extenuating circumstances. The official grade/score is the one that appears on the official report card.


Attendance Information

School attendance codes are as follows:

Code Descriptor
U Unexcused/Unverified Absence
T Tardy
X Excused Absence
K Very Late: Excused
M Late (more than 16+ minutes at MS and HS): Unexcused Absence
V Activity (Excused for school-sponsored activity)
Z In-school Suspension
Y Out-of-School Suspension
H Long-term Illness: Excused Absence

Note: If you have called in to excuse an absence, this may not show up in ParentVUE/StudentVUE immediately. Please be patient and check back before becoming alarmed.

Click here to Login to ParentVUE and Student VUE.


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